En Tickets

Privacy Policy

This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and free circulation of these data (RGPD), to Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as in what is not contrary to the indicated regulations, to the Law Organic 15/1999, Protection of Personal Data (LOPD) and its implementing regulations, and/or those that could replace or update them in the future.

Our organization is committed to the privacy of your personal data. The personal data provided is necessary to provide our services and is treated in a lawful, loyal and transparent manner, guaranteeing adequate security of the same, including protection against unauthorized or illegal treatment and against its loss, destruction or accidental damage through the application of technical and organizational measures.

Through this document we want to offer you in a transparent and fair way all the necessary information regarding the processing of your personal data carried out by this organization.


I. RESPONSIBLE FOR THE TREATMENT


II. RECIPIENTS OF PERSONAL DATA

  1. The personal data provided will not be subject to any transfer unless so provided in the specific treatments.
  2. Optionally, for the contracting of cloud computing services and/or services for sending e-mails, communication, as well as other related computer services, personal data may be:
    • Assigned to computer service companies located within the European Economic Area (EEA) or,
    • Transferred to computer service companies located outside the EEA covered by the Privacy Shield protection shield, therefore they have adequate protection measures to guarantee the security of personal data. You can get more information by visiting this link: https://www.privacyshield.gov/welcome
  3. Optionally, to administrations and other bodies when required in compliance with legal obligations


III. LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA

In each specific treatment of personal data we will inform you of the legal basis that legitimizes it.a.


IV. RIGHTS

Right of access

It is the right to obtain from the controller confirmation of whether or not they are processing personal data concerning the interested party and, in such a case, the right of access to the personal data and to the following information: the purposes of the processing, the categories of personal data in question, the recipients or categories of recipients to whom the personal data was communicated or will be communicated, the conservation period or the criteria used to determine this period, the existence of the right to request the rectification or deletion of the data from the controller personal data or the limitation of the processing of personal data relating to the interested party or to oppose such processing, the right to file a claim with the Spanish Agency for Data Protection (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the appropriate guarantees ap licadas.

Right of Rectification

Es el derecho a solicitar la rectificación de sus datos personales si son inexactos, incluyendo el derecho a completar datos que figuren incompletos. Hay que tener en cuenta que al facilitarnos los datos personales por cualquier vía, garantiza que son ciertos y exactos y se compromete a notificarnos cualquier cambio o modificación de los mismos. Por lo tanto cualquier daño causado por motivo de una comunicación d información errónea, inexacta o incompleta en los formularios de la web, será responsabilidad exclusiva del interesado

Right of Suppression

It is the right to request the deletion of your personal data when, among other cases, it is no longer necessary for the purpose for which it was collected, or it is being processed in another way, or you withdraw your consent. It must be taken into account that the deletion will not proceed when the processing of personal data is necessary, among other cases, for compliance with legal obligations or for the formulation, exercise or defense of claims.

Right to Limitation

It is the right to request the limitation of the processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or to keep it beyond the necessary time when you may need it..

Right to Withdraw Consent

Is the right to withdraw the consent you have provided by checking ?I have read and accept the privacy policy? at any time and as specified in the corresponding section ?Exercise of rights? or in the specific treatment of commercial communications or Newsletter. It must be taken into account that this right will not take effect if, among other cases, the processing of personal data is necessary for compliance with a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, that is, it will not affect the legality of the treatment based on the consent prior to its withdrawal..

Right to Portability

It is the right to receive the personal data that concerns you and that you have provided us, in a structured format, commonly used and mechanical reading, and to transmit them to another person in charge, as long as: the treatment is based on your consent and is carried out by automated or computerized means.

Right of Opposition

It is the right to oppose the processing of your personal data based on our legitimate interest. We will not continue to process your personal data unless we can prove compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or for the formulation, exercise or defense of claims..

Right to File a Claim before a Control Authority.

If you believe that we treat your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Agency for Data Protection (AEPD): https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

Exercise of Rights

You can exercise your rights by writing to the postal address indicated above or by e-mail info@arerefest.com, attaching in both cases a copy of your NIF/NIE/Passport or similar document.


V. PROCESSING OF PERSONAL DATA

generic provisions.

The personal data requested in each of the specific treatments are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed, therefore the principle of data minimization is complied with.

The personal data requested in each of the specific treatments are strictly necessary, the refusal to provide them would imply not being able to provide the requested service.

The communications of personal data provided for in each of the specific treatments in some cases are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the controller.

Contact Form

Personal data will be processed to channel requests for information, suggestions and complaints from users or clients.

The legal basis that legitimizes the processing of personal data is the express consent by marking ?I have read and accept the privacy policy?.

Personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist you as an interested party.

Ticket purchase form

Los datos personales serán tratados para gestionar sus compras online mediante el procesamiento de sus pedidos a través de nuestros servicios online, enviarle notificaciones sobre el estado o en caso de cancelación del evento, administrar sus pagos, gestionar cualquier queja o cuestión sobre la garantía de los servicios, identificarle y validar su edad legal para contratar, así como para y en su caso, la formulación, ejercicio o la defensa de reclamaciones.

La base legal que legitima el tratamiento de los datos personales es el consentimiento expreso al marcar "He leído y acepto las condiciones de compra".

Los datos personales se conservarán mientras no retire el consentimiento, salvo que deban conservarse para el mantenimiento de la relación entre las partes o durante los años necesarios para el cumplimiento de obligaciones legales.

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